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Technical Sector of Informatics

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Technical Sector of Informatics

Antonio Mesquita Neto
Eduardo Alexandre Gula
Jonis Maurin Ceara
Kleber Alexandre Benatti (Head of Section)
Lucas Flóro e Silva
Luiz Fernando Laguna
Mateus Leandro Paulino


Phone

+55 (16) 3315-0672: Servers and Networks (Jonis e Kleber)
+55 (16) 3315-3898: Suppor and Stand (Antonio e Mateus)
+55 (16) 3315-3927: Audio-visual (Fernando e Eduardo)
+55 (16) 3315-4485: Development (Lucas)
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Technical Support: http://suporte.fearp.usp.br 
Working hours: 8am to 10pm

 

 

Assign, coordinate, conduct, assess and supervise all activities of the STI FEA-RP. Make statistic and analytic reports. Cooperate in the specification, installation and management of the unit's servers. Cooperate in carrying out support to users for requests relating to domain accounts, email accounts and server resources.

 

Along with Information Technology Commission, assist in establishing methods, metrics and internal and external rules to allow the correct execution of the activities by members of the STI FEA -RP team.

 

Receive requests and feedbacks from STI FEA –RP team on the issues related to the section and to the agenda of the meetings of the Information Technology Committee. With respect to requests and feedback, analyze, return, grant, overrule or forward to the appropriate level. Report the STI FEA -RP team definitions and guidelines set by the Information Technology Committee.

 

Select, orient and follow up all STI FEA-RP interns.

 

Ensure compliance with the rules of use and security established by USP central organs of technology.

 

Keep up to date on the management processes, metrics, methodologies, technologies, processes and methods of all activities in STI FEA-RP while checking for information and request update courses or new technologies.

 

- Networks/ Servers

 

Specify, install, manage, maintain and operate the servers running services and systems for the use of the unit such as domain server, website and web systems, database and others.

 

Specify, install, manage, maintain and operate the equipment centralized at the unit network, of data and telephony, of FEARP, according to quality standards and safety regulations.

 

Some of the main activities are planning, monitoring and controlling the network services and servers and the applications that depend on this infrastructure. Planning is facing the project acquisition, installation and to maximize performance, provisioning resources, minimizing failures, documenting and maintaining configurations, ensuring the safety of the elements of the communication network.

 

Guide, supervise and monitor the performance of interns´ activities regarding networks / servers, if any.


Keeping up on the technologies, processes and activity methods to check for information and requesting refresher courses or new technologies.

 

- Support / Maintenance

 

Keep hardware equipment (computers, printers, UPS, laptops, among others) that belong to the unit as requirements and specifications of the services to which they are intended.

 

Provide support to users (professors and staff) for the use of basic functions of equipment, basic software and applications, with regard to the correct and full use of resources of information technology.


Diagnose, analyze and troubleshoot hardware and software problems.


Unit of the computer park maintenance, software installation and configuration of equipments and passwords for access to computing resources.


Support the use of e- mail, wireless networking and internal systems. Installation USP- RECAD systems in the Administrative and Academic areas requiring use.

 

Assist the Procurement Section to make the computer equipment specification that need to be purchased from the equipment requirements provided by the applicant.


Participation in trading equipment and computer materials for testing and acceptance of the products offered.


Interview, select and monitor the activities of the monitors of the Pro Aluno. Guide, supervise and monitor the performance of activities of interns Support / Maintenance, if any.


Keeping up on the technologies, processes and methods of the activity to check for information and requesting refresher courses or new technologies.

 

- Audio-visual

 

Keep equipment for use in audiovisual activities ( camera, camcorder, projector, sound board , speakers and related equipment.


Provide support to users (professors and staff) for the use of audiovisual equipment in classrooms and events held in the unit, performing the analysis of the necessary equipment, installation and operation of equipment.


Register photos and videos of events and activities in the unit, and the subsequent editing of the recorded material.


Broadcast and publish events via IPTV or specific equipment for video conferencing.


Guide, supervise and monitor the performance of audiovisual interns’ activities, if any.


Keeping up on the technologies, processes and methods of the activity to check for information and requesting refresher courses or new technologies.

 

- Development

 

Manage and lead project analysis, development, implementation, adaptation, training and maintenance of web sites and web systems.


As for systems development projects , involves the activities of analyzing the need for systems development, interviewing applicants and users for requirements gathering , as well as the preparation of documentation established , creating document system requirements to be developed.


Develop web systems using appropriate technologies and which have documentation and standard quality reference to be followed.


Making system documentation, keeping the clear source, documented and integrated into the version control system.


Model, create and maintain databases for use by web systems developed. Install web opensource used by drive systems and, if necessary, maintain and adapt to the unit's needs, prioritizing so that the system is not prevented from receiving new updates.


Monitor the functioning of web systems in use by the unit, solving fail occurring during use.


Provide reports for academic from the USP replicated database. Guide, supervise and monitor the performance of activities of development interns, if any.

 

Keeping up on the technologies, processes and methods of the activity to check for information and requesting refresher courses or new technologies.

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